Responsible Gaming at 36ji

21+ Age Restriction

Philippine law prohibits individuals under 21 years of age from participating in any form of gambling, whether online or land-based. At 36ji, we take this responsibility seriously and have implemented comprehensive age verification processes during registration to prevent underage gambling.

How We Verify Your Age

Every new 36ji account must go through identity verification before making deposits or placing bets. We verify your age using government-issued identification documents such as:

• Philippine National ID (PhilSys)
• Driver's License
• Philippine Passport
• SSS UMID Card
• Postal ID
• Professional Regulation Commission (PRC) ID

If you are under 21, your account will be immediately closed and all deposits refunded. We also encourage parents and guardians to use parental control software to block access to gambling websites on devices used by minors.

Recognizing Problem Gambling

For most people, gambling is a fun and entertaining activity. But for some, it can become a serious problem that affects their health, relationships, finances, and daily life. Problem gambling, also known as gambling addiction or compulsive gambling, is when someone loses control over their gambling behavior despite negative consequences.

Warning Signs You Should Watch For

If you or someone you know is experiencing any of these signs, it may indicate a gambling problem:

• Spending more money than you can afford: Gambling with money meant for bills, rent, food, or other necessities
• Chasing losses: Continuing to gamble in an attempt to win back money you've lost
• Lying about gambling: Hiding your gambling activities from family, friends, or colleagues
• Borrowing money to gamble: Taking out loans, using credit cards, or borrowing from family and friends to fund gambling
• Neglecting responsibilities: Missing work, school, or family obligations because of gambling
• Feeling restless or irritable: Becoming agitated when trying to cut down or stop gambling
• Using gambling to escape: Gambling as a way to cope with stress, anxiety, depression, or other problems
• Preoccupation with gambling: Constantly thinking about gambling, planning the next session, or reliving past wins
• Increasing bet sizes: Needing to gamble with larger amounts of money to feel the same excitement
• Failed attempts to quit: Trying repeatedly to stop or reduce gambling but being unable to do so

Your Responsible Gaming Tools

36ji provides a range of tools designed to help you stay in control of your gambling. These features are available to all registered players and can be accessed through your account settings at any time.

1. Deposit Limits

Set daily, weekly, or monthly limits on how much money you can deposit into your 36ji account. Once you reach your limit, you won't be able to deposit more until the time period resets. This helps you stick to your budget and avoid overspending.

• Daily Limit: Maximum amount you can deposit in 24 hours
• Weekly Limit: Maximum amount you can deposit in 7 days
• Monthly Limit: Maximum amount you can deposit in 30 days

Deposit limits take effect immediately when you set them. If you choose to increase your limit, the change will take effect after a 24-hour cooling-off period to give you time to reconsider.

2. Loss Limits

Set a maximum amount you're willing to lose over a specific period. Once you reach your loss limit, you won't be able to place any more bets until the period resets. This protects you from chasing losses and helps you play within your means.

3. Session Time Reminders

It's easy to lose track of time when you're playing. Set up time reminders to alert you after you've been logged in for a certain duration (e.g., 30 minutes, 1 hour, 2 hours). This helps you take regular breaks and maintain a healthy balance between gambling and other activities.

4. Reality Checks

Enable reality checks to receive pop-up notifications showing how long you've been playing and how much you've won or lost during your session. This feature helps you stay aware of your gambling activity and make informed decisions about whether to continue or stop.

5. Self-Exclusion

If you feel that gambling is becoming a problem, you can choose to self-exclude from 36ji for a set period of time. During the self-exclusion period:

• Your account will be temporarily suspended and you won't be able to log in
• You won't be able to deposit funds or place bets
• You won't receive any promotional emails or SMS from 36ji
• Any remaining balance in your account will be available for withdrawal

You can self-exclude for 1 month, 3 months, 6 months, 1 year, or permanently. Self-exclusion periods cannot be reversed once activated, so take time to consider your decision.

6. Permanent Account Closure

If you want to stop gambling permanently, you can request permanent closure of your 36ji account. This action is irreversible. Your account will be closed, and you will not be allowed to create a new account in the future. Any remaining balance will be returned to you.

Tips for Staying in Control

Here are some practical tips to help you gamble responsibly and keep gaming fun and safe at 36ji:

• Set a budget before you play: Decide how much money you can afford to lose and stick to that amount. Never gamble with money you need for rent, bills, food, or other essentials.
• Treat gambling as entertainment, not income: Don't rely on gambling winnings to pay your bills or solve financial problems. The house always has an edge, and most players lose over time.
• Never chase your losses: If you lose, accept it and walk away. Trying to win back what you lost usually leads to bigger losses.
• Take regular breaks: Don't play for long periods without taking breaks. Get up, stretch, drink water, and do something else to clear your mind.
• Don't gamble when you're emotional: Avoid gambling when you're upset, stressed, depressed, or under the influence of alcohol or drugs. These emotions can cloud your judgment and lead to impulsive decisions.
• Keep gambling and alcohol separate: Drinking while gambling impairs your judgment and makes it harder to stick to your limits.
• Balance gambling with other activities: Make sure you're spending time with family and friends, pursuing hobbies, exercising, and doing other things you enjoy.
• Use the tools available: Take advantage of 36ji's responsible gaming tools like deposit limits, loss limits, and time reminders.
• Know when to stop: If you've reached your budget or time limit, stop playing. If you're not having fun anymore, log out and come back another day.
• Talk to someone: If you're worried about your gambling, talk to a trusted friend, family member, or counselor. Getting support early can prevent bigger problems later.

Remember: Gambling should always be a choice, never a necessity. If gambling stops being fun and starts causing stress, it's time to take a step back and seek help.